Faculty of Medicine

EMOTIONAL WELLNESS ASSISTANCE

The Faculty of Medicine Universiti Malaya recognizes the importance of mental health in academia and collaborates closely with the Department of Psychological Medicine, Division of Counseling & Disability Empowerment and independent professionals in supporting the emotional well-being of its students and staff.

Through collaborations with the Department of Psychological Medicine, Occupational Safety & Health Environment (OSHE), UM's Integrity Unit, Legal Unit and Division for Counseling & Disability Empowerment the Faculty has established a comprehensive flowchart for the management of mental health problems amongst students and staff.

Processes
Workflow

	Actions to be taken:	Responsible party
1.	Receive report from informant.	Administrative Office, Faculty of Medicine
2.	Ensuring report contains all required details.	Administrative Office, Faculty of Medicine
	2.1 Once report is complete with all required information, proceed to step 3. 2.2 To seek more required information from informant if information is still incomplete.	Administrative Office, Faculty of Medicine
3.	Submission of report to be perused by JKIKMF	Administrative Office, Faculty of Medicine
4.	Ensuring report warrants further investigation. 4.1If report warrants further investigation, JKIKMF will form an Investigative Task Force. Composition of the task force shall be determined by JKIKMF. 4.2 If report is not sound enough to merit an investigation, the process ends here (informant shall be notified).	JKIKMF
5.	Receives report from JKIKMF for further investigation.	Investigative Task Force
6.	Conducts investigation including: (a) examining documents and evidence accompanying the report. (b) deriving information from all involved parties (informant/subject, witnesses etc.). (c) documenting all information gathered. (d) documenting all findings in the form of an official report. (e) recommending subsequent steps/actions. (f) submitting official report to the Chair of JKIKMF. Investigations are to be conducted within 2 weeks from the date of initial receipt of report.	Investigative Task Force
7.	Receive report from Investigative Task Force.	Chair of JKIKMF
8.	To hold a JKIKMF meeting to analyse submitted report for further action. 8.1 If report states case is unsound, the process ends here (informant shall be notified). 8.2 If the case is sound with the recommended subsequent step to be counseling, proceed to 9. 8.3 If the case is sound with the recommended subsequent step to be psychiatric consultation, proceed to 11. 8.4 If the case falls under misconduct/integrity, the case shall be brought to the attention of UM Integrity Unit or the Student Affairs Department (whichever relevant).	Chair of JKIKMF
9.	Counseling Subject to be referred for counseling at Center for Counseling & Disability Empowerment (CCDE)	Administrative Office
10.	Counseling Receive report(s) from counselling (with subject’s consent)	Administrative Office
11.	Psychiatric Consultation Referral to Psychiatric Consultation in PPUM.	Administrative Office
12.	Psychiatric Consultation Receive medical report(s) from counselling (with subject’s consent).	Administrative Office
13.	Refusal to be Referred for Counselling/Psychiatric Consultation Staff refusing counselling/psychiatric referral shall be referred to Human Resources for further action.	Dean of Faculty of Medicine
14.	Refusal to be Referred for Counselling/Psychiatric Consultation Students refusing counselling/psychiatric referral shall be referred to the Student Affairs Department for further action.	Dean of Faculty of Medicine
15.	Submission of Medical Report to Malaysian Medical Council (MMC) Submission of medical report to MMC to be reviewed for Fitness to Practice/Medical Review Panel if clinical staff fulfils MMC’s criteria to fall under ‘major psychiatric disorders’. Copy of medical report shall be sent to the Registrar’s Office.	Dean of Faculty of Medicine
16.	Submission of certification notice to the Department of Occupational Safety and Health (DOSH) Submission of certification notice to DOSH via OSHE UM	Dean of Faculty of Medicine

*JKIKMF = Jawatankuasa Isu Kesihatan Mental Peringkat Fakulti (Faculty of Medicine Mental Health Issues Committee)

Emotional Wellness Assistance

EMOTIONAL WELLNESS ASSISTANCE

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